How to Get Great Tech Support—From Home
After finishing a brochure design for my client and hitting Command-S, I noticed something odd. Instead of saving to my iMac, my document saved to the bootable clone on my external backup drive. Curiosity turned to horror as I realized my Macintosh HD icon was gone from my desktop. Heart pounding, I texted Mike, my IT guy: “Need you now, wyd?”
“I’m here,” he responded. I exhaled. Thank God.