How to Get Great Tech Support—From Home


How to Get Great Tech Support—From Home

After finishing a brochure design for my client and hitting Command-S, I noticed something odd. Instead of saving to my iMac, my document saved to the bootable clone on my external backup drive. Curiosity turned to horror as I realized my Macintosh HD icon was gone from my desktop. Heart pounding, I texted Mike, my IT guy: “Need you now, wyd?” 

“I’m here,” he responded. I exhaled. Thank God.





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Abby Schwartz

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