Everything You Thought You Knew About Inbox Zero Is Wrong
Merlin Mann says people took his idea far too literally.
Forget everything you think you know about inbox zero: it’s completely and utterly wrong.
Merlin Mann, the lifestyle “guru” who invented the concept of inbox zero in the early noughts, claims people took his idea far too literally. They advocated treating work emails like a never-ending task to be completed: Once an email has been acknowledged it should be immediately archived, never to clutter the inbox again. Advocates of this philosophy even released handy tips on how to achieve this through infinite tags and categories.