Amazon Alexa: How developers use AI to help Alexa understand what you mean and not what you say


In August this year, I had a chance to speak with Evan Welbourne, senior manager of applied science for Alexa Smart Home at Amazon, about everything from how the company is using AI and ML to improve Alexa’s understanding of what people say, Amazon’s approach to data privacy, the unique ways people are interacting with Alexa around COVID-19, and where he sees the future of voice and smart tech going in the future.





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Bill Detwiler

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